Shipping
& Handling (For
each address within 48 contiguous states)
Shipping and handling charges are calculated at the time of order. Shipping
charges are based upon weight. Shipping and handling for additional
units are averaged to a flat additional charge of $1.25 (USPS), $1.50
(FedEx Saver 3-Day), and $2.00 (FedEx Overnight), for each additional
unit.
For shipments
outside the 48 contiguous states please call us 614-218-8003.
Fast
Delivery
You can expect delivery of most items within 5-7 business days of your
order. TravelTow also offers Next Day Air and Express Delivery.
Note: Larger
or bulk orders are delivered to your home by local carriers. These deliveries
will take seven to twenty-one days. You will be contacted once your
order arrives in your local area to set up a delivery time. To arrange
other delivery terms, please contact our Customer
Resource Center or call 614-218-8003.
TravelTow
reserves the right to request additional identification. If this is
needed, we will contact you by e-mail or telephone. Your order will
be processed as soon as we receive the requested information by e-mail
or fax.
| If
ordered by 2PM Eastern Time on: |
Expect
Next Day* Delivery by: |
Expect
3-Day Saver* Delivery by: |
| Monday |
Tuesday |
Wednesday |
| Tuesday |
Wednesday |
Thursday |
| Wednesday |
Thursday |
Friday |
| Thursday |
Friday |
Monday |
| Friday |
Monday |
Tuesday |
| Saturday |
Tuesday |
Wednesday |
| Sunday |
Tuesday |
Wednesday |
Next
Day and Express Delivery Conditions:
To ensure Next Day Delivery, orders must be placed by 2PM EST
Monday-Friday. Orders received after 2PM EST will not be processed and
shipped until the following business day, orders placed after 2PM
EST on Friday will be processed on Monday for
Tuesday delivery.
*FedEx
Next Day and FedEx Saver 3-Day delivery is NOT guaranteed during Holiday
periods.
For information
regarding shipments to Alaska, Hawaii, or Puerto Rico, please call Customer
Service at 614-218-8003, from 8 a.m. to 6 P.M. EST.
Changing
Your Order
For assistance, please contact our Customer Resource
Center , or call us at 614-218-8003. Our Customer Service department
hours are from 8 a.m. to 6 P.M. EST.
Tracking
Orders
To track an order (not available for USPS shipments) call Customer Service
at 614-218-8003. You will need to have your order number and e-mail
address as entered when your order was placed. The Customer Service
Representative will give you tracking information.
