110% Satisfaction - 100% of the time!

Our products are guaranteed for 2 years, under standard use. If any product fails to meet your expectations for any reason, it may be returned for replacement, refund, or credit. Returns within 30 days of receipt are exchanged or the purchase price is refunded. Returns occurring after 30 days are exchanged for the same product, or a TravelTow.com credit is issued for another purchase.

We want you to be completely satisfied with your purchase. Products can be returned to Returns Processing in the Distribution Center. Please follow the instructions on the packing slip included with your order.

For special assistance with returns, corporate orders, or large quantity orders, please email us by clicking here. You may also call us between the hours of 8 a.m. to 6 P.M. EST at 614-218-8003.

How do I return an item?
Whatever the reason, you may return your purchase for exchange or credit. The address for returns is:

TravelTow Returns Processing
P.O. Box 1776
Powell, OH 43065
614-218-8003